Privacy Policy

1. Information We Collect

We collect different types of personal data to provide and improve our services, including:

• Personal Identification Information: Email Id, Documents (for example, name, email address, phone number, etc.)
• Technical Information: IP address, browser type, device information, operating system, and referral source
• Usage Data: Pages visited, time spent on the website, navigation paths, and interaction details
• Location Data: Geographic location based on IP address or other location-tracking technologies
• Cookies and Tracking Data: Information collected through cookies and similar tracking technologies

This information is collected through Website, such as forms on our website, cookies, analytics tools, and direct user input.

2. How We Use Your Information

We use the information we collect for the following purposes:

Application Access

• To operate and maintain our website
• To improve the user experience and tailor our content
• To provide customer service and support
• To analyze how visitors use our site, enabling us to optimize its performance
• To manage your account and provide requested services
• To communicate with you via newsletters, promotions, or surveys (if consented)
• To comply with legal requirements and enforce our terms and conditions

Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), the legal basis for processing your data includes:

• Consent: When you have given your explicit consent
• Contractual Obligations: Processing necessary to fulfill a contract
• Legitimate Interests: Where processing is in our legitimate interests, such as improving our services
• Legal Obligations: Processing required to comply with legal obligations

Our legal basis for data processing specifically includes Consent.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage, and provide targeted advertisements. The types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly
• Analytical Cookies: To track usage and performance of the website
• Advertising Cookies: To deliver relevant ads based on your browsing habits

Our use of cookies and similar technologies is governed by Firebase Analytics. You can choose to disable cookies via your browser settings. However, this may limit some functionalities of our website.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Service Providers: Such as cloud hosting services, payment processors, and analytics providers
• Third-Party Partners: For marketing and promotional purposes, with your consent
• Legal Authorities: If required by law or to protect our rights and comply with legal proceedings
• Business Transfers: In case of a merger, acquisition, or sale of our assets

The third-party service providers we work with include No, and they adhere to strict data protection requirements.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Specifically, we retain data for: Until manual deletion

Once your personal data is no longer required, we will securely delete or anonymize it.

6. International Data Transfers

We may transfer your personal data to, and process it in, countries other than the country in which you are resident. If data is transferred outside of the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy Decisions confirming that certain countries provide a sufficient level of data protection

Our international data transfer policies apply when No is involved.

7. Security of Your Information

We employ a variety of security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:

• Encryption: Data is encrypted both at rest and during transmission
• Access Control: Strict limitations on who can access personal data
• Regular Security Audits: Regular assessments to identify and fix vulnerabilities

Our security measures specifically include Encryption, Access Controls.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure.

8. Children's Privacy

We do not knowingly collect personal data from children under the age of 13. If we discover that we have unintentionally collected personal data from a child under 13, we will promptly delete it. Parents and guardians may contact us to request the removal of their child's data.

9. Your Data Protection Rights

If you are a resident of the EEA or California (under the CCPA), you have the following rights: Deletion, Access

• Access: You have the right to request copies of your personal data
• Rectification: You can request that we correct any inaccuracies in your personal data
• Erasure: You can request that we delete your personal data, subject to certain exceptions
• Restriction of Processing: You can request that we restrict the processing of your data under certain conditions
• Data Portability: You have the right to request that we transfer your data to another organization
• Object to Processing: You can object to the processing of your personal data, including for direct marketing purposes

To exercise any of these rights, please contact us at contact@getdocwise.com.

10. Data Breach Procedures

In the event of a data breach, we will:

• Notify affected users as soon as possible
• Report the breach to relevant authorities within 72 hours (if applicable)
• Take immediate action to mitigate any further unauthorized access or damage

Our data breach procedures are defined as 30.

11. Opt-Out of Data Collection and Marketing

You can opt out of the following:

• Email Marketing: By clicking the unsubscribe link in any promotional emails
• Targeted Advertising: By managing your cookie preferences
• Data Collection: You may contact us to request the deletion of your data

You may opt out of the following processes: Yes, Unsubscribe.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. If any material changes are made, we will notify you through Email, Website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at: contact@getdocwise.com